Payment via ZF Watch Factory's secure Escrow Service
Thanks to the ZF Watch Factory Escrow Service, your payment is fully covered. We keep your money in our escrow account for up to 7 days after delivery of your watch. Only then do we send the money to the seller.
Ownership confirmed
Each private seller listing must pass an inspection before we publish it on our platform. As part of the inspection, the seller must provide proof of ownership in the form of two pictures of the watch set to specific times.
Secure Shipment
We tell every private seller to ship orders fully insured and with a tracking number. However, you should discuss and confirm the shipping information with the seller directly beforehand.
ZF Watch Factory's quality & security team
Our 40-person quality & security team works hard to detect suspicious listings and address issues before they arise, allowing you to focus on what's most important – finding the right watch!
No legal obligation to accept returns
Private sellers are not legally obligated to accept returns. We recommend discussing return options with the seller directly before placing your order.
Learn more about security on ZF Watch Factory
Wire transfer
